Communication Service Company, founded in 1947 by Ira Smith was purchased and re-organized as Communication Service, Inc. (CSI) in 1977 by James Robison.
Initially a Motorola Authorized Service and Warranty Shop (MSS), CSI took on added responsibility as a charter dealer for the Motorola Radius line of 2-way radios in 1988. Since then, CSI has taken advantage of every Motorola Sales and Service opportunity that has been offered to the Motorola dealer network. CSI is currently an authorized dealer for Motorola Commercial and Professional 2-way radio products. In addition, CSI became a Manufacturer's Representative (MR) for Motorola in 2003. CSI became a Motorola Solutions Premier Service Partner (PSP) (Now Service Elite Specialist) and a Certified Service Center (CSC) in 2008.
In 2016, CSI joined the Mobile Communications of America (MCA) family, creating a diverse and powerful radio communications sales and service organization. MCA originated in 2013 with the acquisition of Mobile Communications in the Atlanta, Georgia metro area. Since 2013, MCA has expanded to a five-state footprint. As a major market communications service and solutions provider covering most of the Southeast, MCA is able to better service our Customers.
Historically, CSI's primary focus has been on providing communications equipment repair and maintenance services for our customers. CSI currently supports its communications customers with infrastructure support, including repair and maintenance services, engineering and design, installation, configuration and programming and system operations support. CSI maintains bench repair capability to the component level for infrastructure and subscriber equipment. CSI is currently an authorized service and/or sales location for Motorola Solutions, Nokia Microwave (formerly Alcatel-Lucent), Airbus 911 Systems, Microwave Data Systems (MDS) and Spectracom.
CSI currently employs 15 people, which includes 8 technicians and 4 installers. The management team consists of Dave Walton, General Manager; Robert Washburn, Service Manager
CSI operates from two fixed locations, Asheville and Waynesville, NC. The MCA team currently includes twenty-four service and sales locations covering North Carolina, Georgia, South Carolina, Alabama, and northern Florida. Some of the more influential organizations who have joined the MCA family are Albany Communications, Carter Electronics Service Company, Columbus Communications, First Communications of Florida, East Georgia Communications, and Wireless Communications.